Using technology to improve health outcomes for people after leaving hospital
05 Sep 2025
3 min read
This #GoodNewsFriday we hear about how Hillingdon local authority have been using technology to support people after being discharged from hospital.
Hillingdon Council have taken steps to prevent worsening health for people after being discharged from hospital.
The Council have teamed up with Hillingdon Hospital to adopt the Optimised Patient Tracking and Intelligent Choices Application (OPTICA).
The implementation of OPTICA was delivered by Northwest London’s acute providers in partnership with the Council, Northwest London’s Integrated Care Board, and Imperial College Health Partners.
The app monitors patients and tasks related to their discharge from hospital to provide a single source of information about their discharge to NHS staff and the adult social care team at Hillingdon Council.
OPTICA has helped streamline the discharge process, freeing up staff time to focus on direct care rather than admin, and ensures patients are discharged without delay to the right place with appropriate levels of care.
Improving patient experiences and their health outcomes after discharge, OPTICA demonstrates how local authorities can harness digital tools and build effective relationships with trusted partners to prevent avoidable ill-health.
Find out more about digital innovations in care with our 'Digital technology: empowering care' spotlight.
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